TR
Tesswill R
1 reviews | Active since Apr 2025
24 Oct 2025, 13:28
Bad service - New Contracts
If I couldve given vodacom 0 stars then it wouldve been the rating. This past week have I struggled so much and are still strugglling to get a vodacom contract. First I needed to send emails up and down and now its still waiting. Do we still have agents at vodacom that really cares for us as the clients.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Oct 2025, 14:27Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply24 Oct 2025, 14:27
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
TR
Tesswill R's updateReviewer Update
24 Oct 2025, 16:34Good day, thank you for the feedback. Unfortunity nobody did gave me a call in this regard. It will be much appreciated if the subscriber collections department and new contracts can please update their system accordingly. I will wait for the call regarding this issue
TR
Tesswill R's update24 Oct 2025, 16:34
Reviewer Update
Good day, thank you for the feedback. Unfortunity nobody did gave me a call in this regard. It will be much appreciated if the subscriber collections department and new contracts can please update their system accordingly. I will wait for the call regarding this issue