A
Alexandra

1 reviews | Active since Jul 2022

30 Jun 2022, 13:18

Bad service- Menlyn

Vodacom Menlyn: would give 0 star if I could. The staff is extremely Rude! And unknowledgeable! My phone was ******. Literally just wanted to do a prepaid simswop. Firstly I needed to have memorised, 5 numbers I have called in 30 days. (Business phone so ???) then after I went back to the extremely rude staff, they said I must can 082 number but did not tell me I needed a SIM card to do it. So had to go back once again to the extremely rude staff, leaning against the table chewing a chappie, with a blanket around her waist. I am fed up with bad service.

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2022, 14:34
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team