A
Alexandra
1 reviews | Active since Jul 2022
30 Jun 2022, 13:18
Bad service- Menlyn
Vodacom Menlyn: would give 0 star if I could. The staff is extremely Rude! And unknowledgeable! My phone was ******. Literally just wanted to do a prepaid simswop. Firstly I needed to have memorised, 5 numbers I have called in 30 days. (Business phone so ???) then after I went back to the extremely rude staff, they said I must can 082 number but did not tell me I needed a SIM card to do it. So had to go back once again to the extremely rude staff, leaning against the table chewing a chappie, with a blanket around her waist. I am fed up with bad service.
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Replies (1)Vodacom's replyOfficial
30 Jun 2022, 14:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jun 2022, 14:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
