Bad Service - Making their incompentency your problem

<p>I have gone into a vodacom shop in Centurion Mall to process an upgrade. I signed up to receive 10gigs of data and to date I have not received anything. After numerous calls to the Vodacom helpline, I have received no joy. Now I am being told to go back to a shop to query this. I have been a vodacom customer for more than 15 years and have never experience this bad service before. Why must I, being the customer, now be inconvenienced to go back and stand in a queue, if the Vodacom staff did not do their job properly. After several promises to get back to me, still no joy. I am now at the point of cancelling my contract and moving providers. Another thing I signed up for - the Top Dog Voucher - I was informed by the staff in the shop that these are not available because "head office" takes it. I have never experience this bad service!!!!!!!!!!!</p>