TS
Thomas S

1 reviews | Active since Jan 2012

13 Oct 2023, 09:07

Bad service like there is no end

Hi, doesn't matter what department of Vodacom, you guys excel at bad or no customer service!! I wanted to change my number with VodaPay, I struggled and no one wants to help me!! I was told to change app version, where??? There is no option on playstore!! What kind of service is this???? What century do Vodacom live in??? Seriously! Call me on ***

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Replies (2)
Vodacom
Vodacom's reply13 Oct 2023, 09:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TS
Thomas S's update24 Oct 2023, 09:51
Reviewer Update
I don't see your private reply here!