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Pretty M
1 reviews | Active since Jun 2018
18 Oct 2019, 11:32
BAD SERVICE LIKE ALWAYS
VODACOM HAS DONE IT AGAIN WITH LIES AND BAD SERVICE, I CANCELLED MY CONTRACT WITH THEM ON THE 15TH AND YESTERDAY THEY DEBITED ME FOR SOMETHING I CANCELLED AND NOW THEY ARE TRANSFERING ME FROM 1 PERSON TO ANOTHER WITHOUT ANY HELP.
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Replies (2)
Vodacom's replyOfficial
20 Oct 2019, 18:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2019, 18:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Nov 2019, 14:22Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards, Consumer Website Team
Best regards,
Vodacom's reply06 Nov 2019, 14:22
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards, Consumer Website Team
Best regards,