Bad service - job ***4
<p>I am very unhappy with Vodaom and theso called 2 year warranty they have on their devices. my phone is still under the warranty and they contacted me to tell me i must pay R8000 to replace the main board on my phone. When i questioned why they informed me that their is damage to my ohone in the form of a scratch on my camera. I have had that for almost a year how the hell does it affect my main board.</p> <p>I take very good care of my phone and would like to see which phone that is over a year old has absolutuely no scratches on it. anything that is over a year old is bound to not be in a new condition.</p> <p> </p> <p>Come on Vodacom stop looking for loop holes and actually take care of your clients. How must i damage a main board???? i mean really this is your product that is faulty and you are just looking for excuses not to pay!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
