1 reviews | Active since Apr 2017

02 Jul 2018, 08:08

Bad service is really becoming second nature to you

By far Vodacom sales is the poorest service provider I lodged a complaint 10days ago and to this day it’s not sorted. Safiek Andrews promised to get back to me because he was looking into the matter a week ago and he still hasn’t. this is after he said to me their legal department has looked in to the matter and the sales department. He kept on telling me that this is a sales matter and a matter he doesn’t normally deal with directly, how is that my problem… when I call Vodacom I expect to be served prompted. I have honestly been patient; can someone provide me with Mr Shameel Joosub’s contact details seeing that no one else is willing to assist

0
Replies (1)
Vodacom
Vodacom's reply02 Jul 2018, 08:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team