Bad service interms.Steeeling your money

On two occasions ive contacted customer care. They have billed my contract R100 more lastmonth than the previous months

I asked what was this for,they said ive joined insurance.I responded *** because I dont use that sim card i use my old mtn card.

I was instucted to call the insurance department and they responded, sorry man I dont know what you talking about please call customer care there are no insurances being deducted...

***!! I want my money,it's my hard earned money I want it with interest Please call Mrs Stride on ***! Deducting someone's money without their concent or permission is an offence.

You will pay it back with internet Please ensure this is done as i will hand the matter over to my lawyers.