Bad Service in solving a problem

Item: Vodacom
Rating: 1
Author: Helena F

After 2 months of phoning, complaining on Helopeter ref Ec-1TRE-20FBNV, my problem has still not been resolved and it was easier for Vodacom to close the case than to find a solution to the problem. Wow guys how are you still in business

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Replies (1)

Vodacom's replyOfficial

27 Jun 2024, 10:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Jun 2024, 10:03

Official