Bad service in resolving locked router

<p>Vodacom responded to the complaint that I posted this morning.</p> <p>I have attempted to resolve the blocking of my router from using sims from other service providers. I have been sent frompillar to post. My problem has not been addressed.</p> <p>The gist of Vodacom's latest response is that I should once again visit one of their shops and leave my router there for them for further consideraion.</p> <p>Sorry, I have done with that.<br />I have done enough driving around to Vodacom shops.<br />You courier a replacement router and I shall return the blocked one.</p> <p>Their response was:</p> <p>"<em>Good day David,</em></p> <p><em>Kindly book your router in at the nearest Vodacom Repairs store and provide us with the job number. Upon receipt of this, we will then forward your request to our Repairs Escalations Team for further consideration.</em></p> <p><em>Regards,</em><br /><em>Vodacom Consumer Website Team</em>"</p> <p> </p>