Bad Service - I still havent ressolved my problem with them

Worse company to deal with , and the consultants are not even well trained. They put me on hold for hours and decided to just end my call every time I call them, none of the customer service consultants, upgrade consultants even accounts consultant could explain why the amount debited is double . I still haven't resolved the problem with my account. Vodacom proved to me they do not care about they customers at all.