MM
Mapule M

1 reviews | Active since Oct 2021

10 Mar 2022, 15:45

Bad service I received frm vodacom

I app**** a phone from vodacom thinking they come with two sim slot only to find out that vodacome's phone they do not come with, after receiving phone I returned it back the courier guys when I asked for receipt they said they do not give receipt so they took the phone tomorrow received a sms from vodacom saying that they have received the device back after few months I started receiving phone calls from debts collectors saying I own vodacom at branch they referred me to call I called and send emails no respond frm vodacom my name today is listed no one frm vodacom wants to assist me

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2022, 07:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team