MM
Mapule M
1 reviews | Active since Oct 2021
10 Mar 2022, 15:45
Bad service I received frm vodacom
I app**** a phone from vodacom thinking they come with two sim slot only to find out that vodacome's phone they do not come with, after receiving phone I returned it back the courier guys when I asked for receipt they said they do not give receipt so they took the phone tomorrow received a sms from vodacom saying that they have received the device back after few months I started receiving phone calls from debts collectors saying I own vodacom at branch they referred me to call I called and send emails no respond frm vodacom my name today is listed no one frm vodacom wants to assist me
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Replies (1)Vodacom's replyOfficial
11 Mar 2022, 07:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2022, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
