bad service horrible people
<p>i was contacted by Vodacom to upgrade my contract. I went to the Waterfall mall in Rustenburg on Friday day and waited my butt off. eventually I was helped in filled in the upgrade i was told that the phone was on back order and I can come and pick it up on Tuesday the 1/06/16. i went there today and was kept waiting for a hell of long time eventually I stripped and demanded that I be serve . I was told the new stock have just arrived and that I should come back in 20minutes which I did! This time however I was approach by the, I do not WHO BECAUSE HE DID NOT INTREDUCE HIMSELF TO ME and was told that the phone was on back order and did ONE CARLOS not contacted me in this regard? By this F#@#$%^ time I was totally losing it as everyone was pretending to be busy so I told this Sh35head to NOT WATE MY time. He then proceed to tear up the contract. I must congratulate VODACOM FANTASTIC SERVICE I COULD NOT EXPECT ANYTHING ELSE FROM VODACOM NOW COULD I????? </p> <p>TELL ME IS THERE NOT A MANAGER IN THAT SHOP!!!</p> <p>DO SOMETHING ABOUT YOUR SALES PEOPLE THEY ARE PATHETIC.</p> <p>IN THE TIME I WAS WAITING THERE WAS ABOUT 6 PEOPLE WHO LEFT BECAUSE THEY FELT THEY WERE WASTING THEIR TIME. AND WENT TO CELL C NEXT DOOR TO VODASHOP!!!</p>
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This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
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thank you I would surely appreciate it. and I hope it won"t take to long as I want to do an upgrade and if VODACOM cannot help me I will go to cell c.
thank you I would surely appreciate it. and I hope it won"t take to long as I want to do an upgrade and if VODACOM cannot help me I will go to cell c.
