Bad Service from Vodacom4u.sandton

27 November 2020 i bought a Huawei P30 Lite 2020 at Vodacom4u.sandton with a deal price of R279 i did not receive a good service from the sales lady who was very upset when i changed my mind asking her to give me the black Friday special instead. I was then advised by a Lady store manager that the black Friday deal has issues as i could find my self paying a bill that is more than what i signed for dont even know how true is that.I then bought my phone with the deal price of R279 taking the line manager advise. The sale lady offered me a screen protector with a cost price of R200 i approved that she can put the screen protector but then she charged me twice for 1 screen protector. Had to drive back a week after to the store "Petrol" from the east rand to sandton to report the incident i told them and show the proof on my cellphone bank app i was told i will not receive a refund unless i bring a bank statement had to go to the bank to print a statement. I gave them the statement and a receipt for proof of payment and was told i will receive a call back. My phone was also not active on caller ID and i was told it will be rectified. Since that day i went back to that store until now i have not receive my refund back NO CALL BACK and no response on emails sent to the store they dont even take calls when i call the store. I need help as i cannot afford to go back to the store for me it will be the same that i am using the money i am claim for as i will be using petrol and pay for parking at the mall.

Regards Constance