MK
Marlize K
1 reviews | Active since Jan 2013
13 Oct 2015, 10:04
Bad service from Vodacom with my S4 mini contract
This is my last resort, I am so furious with Vodacom. I took out a contract in December 2014 for a S4 mini, I received my phone a day before Christmas and was back at the store on the 26th already not being able to download any applications..I was told to always restore my factory settings first.. I could eventually download w/app & f/book. When it needed to be upgraded I was once again unsuccessful.The phone has been \repaired"in July - motherboard replaced & still the problem persists. I lodged a complaint with Vodacom Head Office who informed me to book the phone in for repairs again"
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Vodacom's replyOfficial
13 Oct 2015, 10:11Hello Marlize01,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply13 Oct 2015, 10:11
Official
Hello Marlize01,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM