Bad Service from Vodacom Westage Shop 109

<p>I went to visit Vodacom shop in Westgate shop 109 on the 04/06/16 to see if was able to upgrade my account. I was informed that I was able to upgrade my account but needed a portfolio upgrade. I went back on the 05/06/16 and was informed by Attlee that the upgarde was done. I then asked for the Huawei Y6 which came with a Skullcandy headset on a Flexi 110 for R99.00 per month over 24 months. He informed me that they didn't have stock but will order 2 phones as I have 2 phones under 1 account. He said that he will contact me once the phones were there.</p> <p>I went back to the branch on the 12/06/16 to find out what is happening as no-one contacted me. They informed me that they haven't received the phones but will contact me. I went back to the branch again on 18/06/16 and once again I was informed that the phones hadn't arrived due to the supplier delivery. I was informed that the phones would be in the country around the 21 or 22nd and will contact me once they have arrived.</p> <p>I went back to the branch again on the 24th and was told once again that the phones hadn't arrived. I then asked them why they didn't call me and make another offer?</p> <p>The only time they contacted on the 30/06/16 tyo inform me that the pones had arrived. I visited the branch on the 01/07/16 to get the phones only to be told that I now had to pay R 129.00 for the Flexi 110 contract. I told him no as I was in time for the Flexi Contract for R99.00. I insisted on the contract For R99.00 and the headset as arranged by him. He said that he would have to send an email to head office and would come back to me on Monday the 3/07/16. I went back again on the 09/07/16 and was told that they are waiting for the Commercila sales department to get back to him. I went back again on the 15/7/16 and was assisted by another manager who tock my details as he was unable to assist and asked me that if they called me on Saturday, would I come to the branch. I said no problem. I went back yesterday 18/07/16 and the same manager asked me if they called me on Saterday, I said no. He then said to me that they called me on Saterday but I said no and also said that they asked me to sign the paperwork on the 05/06/16. I told him that they said once to phones were there, all the paperwork will then be completed. In the mean time, the head sets weren't ordered as well.</p>