SZ
Steve Z

1 reviews | Active since Jun 2016

22 Jun 2016, 12:19

Bad service from Vodacom Tygervalley

<p>Bad service from Vodacom Tygervalley. I took my phone to Vodacom Tygervalley for repairs on the 16 April 2016. I was aassisted by a customer service consultant. The phonewas not vibrating, a HTC PHONE, but I have not received my phone till today. I went to them to inquire, 16 May 2016 qnd again on the 17 June 2016, but I have not recieved any response concerning my phone. This is a contract phone which I am continuing to pay for but I am not using the phone which is very unfair to me as a client.</p>

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2016, 06:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team