MV
Mandy V
1 reviews | Active since Nov 2014
30 Nov 2021, 13:49
Bad service from Vodacom SA
I had contract account number I***-2 which my employer paid monthly and i cancelled 2018 at the vodashop this was never done and Vodacom was still deducted. This year my accountant tried to deal with it and eventually, Vodacom issued us with the credit note on 3 October 2021. I have been trying to follow up on when the payment of R28, 831.88 will be made and have not received any answers. I am in Germany and my Accountant is SA is trying to deal with this. We need answer about our money
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Vodacom's replyOfficial
30 Nov 2021, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MV
Mandy V's updateReviewer Update
07 Dec 2021, 07:23***
MV
Mandy V's update07 Dec 2021, 07:23
Reviewer Update
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