EP
Elsa P
1 reviews | Active since Feb 2020
14 May 2021, 14:56
Bad service from Vodacom probably the Worst service ever
Struggling to sort out my account for 2 weeks now, deducted my account after I made a payment to them, waiting for someone to help me but NO ONE can sort out my issue. ALL I NEED IS A REFUND as Vodacom deducted the outstanding amount after I paid it in, emailed them more than 4 times with the Proof of Payment, still NO ONE CAN ASSIST.
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Vodacom's replyOfficial
15 May 2021, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2021, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team