BAD SERVICE FROM VODACOM & OPENSERVE

A while week without internet connection from Vodacom Fiber and OpenServe. I have logged calls where NOTHING has been done about my issue, I get told it will be escalated. OpenServe decided to cut my line because I apparently moved to another service provider, when and how I did that no one can confirm. When I contact OpenServe directly they were So RUDE to me telling me I have a contract with VODACOM and not them, Vodacom is supposed to contact them not me. When I follow up with Vodacom they can't give me answers, they are waiting for OpenServe! So who is the Idot here??? I am paying for a service that I am not receiving and No one seems to care to fix this or even get back to me, I always have to call and shout to find out what is going in, even when I do that, I still DO NOT GET ANY ANSWERS!!! Vodacom Fiber and OpenServe services are DISGUSTING, some of their agents do not know why they are there, the only thing they know is, We apologize for the inconvenience caused!! Like he'll, it's been a whole week with no resolution! All documentation required was submitted and again, I need to prove that they installed things at my house where they dnt even know that!!! What company does that??? From day 1 of this Fiber, there has been issues with VODACOM, Iam sick and tired of their Nonsense, I have asked to cancel this line several times and everytime I do that, someone wakes up and they assist!!! I will never recommend Vodacom service to anyone ever! They do jot understand what customer service and being customer centric is. Disgusted with the level of service they offer, pure Trash!!!