1 reviews | Active since Dec 2016
Bad service from Vodacom online upgrade
<p>I done a online upgrade on vodacom website the 10.11.2016 for a Samsung Galaxy S7 + Samsung Galaxy Tab 3 Lite 3G...However i received the phone the very next day and i'm still waiting for the Tab...I've been calling since and no one can give me an answer when i will receive the Tab...I've been send from pillar to post.....That is the worse service I;ve every received from such a big service provider.<br /> <br /> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
I escalated the matter to the Sales Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
I escalated the matter to the Sales Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team