Bad service from Vodacom on Porting of Number

I've been trying to port my number (which they tell you its so easy) from MTN to Vodacom for a week now. i went to a vodacom repair shop in Roodepoort to begin the porting. It's been a week later and nothing has happened, i had to go to the Vodacom shop 3 times to get a new sim every single time because first the sim Cards were faulty, now ive been waiting a week just to port a number where the lady told me it will only take 24 hours. Ive been on the phone with Vodacom for over a half an hour now still holding so they can see what is happening with the porting thing. Should i really change over to Vodacom if they are just as USELESS as MTN. Why tell your customers it takes only 24 hours to Port your number and then the customer has to wait 1 week. I spoke to Kagiso from Vodacom he said that the sim Card number is not showing on my Port number. i dont give a damn just sort the **** out.