Bad Service from Vodacom Mayville

Absolutely Horrible Service – Vodacom Damaged My Phone and Still No Accountability After 2 Months!

I am beyond frustrated and disappointed with the service I received from Vodacom Mayville. I took my phone to their store to be fixed, only for it to be returned in worse condition than when I handed it in. Not only was the initial issue unresolved, but my phone also came back with a cracked screen – damage that wasn’t there when I sent it in.

It has now been over 2 months of constant follow-ups, phone calls, emails, and visits to the store, and still absolutely no resolution. I’ve been given the runaround with empty promises, delays, and a complete lack of accountability from Vodacom. No one seems to care about taking responsibility or offering a proper solution.

This experience has been nothing short of disgraceful and infuriating. As a loyal customer, I expected better treatment and basic professionalism. Instead, I’m left with a damaged phone and no answers.

Do better, Vodacom. This is unacceptable and I will be escalating this matter further until something is done!