1 reviews | Active since Oct 2013
BAD SERVICE FROM VODACOM GARDEN ROUTE MALL
<p>We did an upgrade to Huawai P9 through Vodacom Garden Route mall on the specials they advertised in December 2016, one of the benefits was a woolworths voucher, according to the sales person you will have the voucher in the box of the phone......needles to say the christmas evening when the phone was opened nothing was inside, after and immediate notification on the first business day to the vodacom store in Garden Route mall I received not feedback.</p> <p> </p> <p>After severall calls to vodacom I was told that it is not there responsibility this was promotion from Huawai....after phoning the gold card contact centre in the Huawai box I was as ussual told a different story and was reverted back to Vodacom.</p> <p> </p> <p>I drove to the mall and whenT to see vodacom, but was batted again from them to Huawai!!! And then to one of Huawai's consultants, needles to say I am still phoning to follow up on the voucher and I am receiving no feedback -------- THEY WANT ME TO GIVE UP BUT THIS IS NOT GOING TO HAPPEN</p> <p> </p> <p>VODACOM IS ADVERTISING THIS IN THERE BOOKLET AND DO NOT WANT TO TAKE THE RESPONSIBILITY FOR THE VOUCHER, I AM TAKING ALL MY CONTRACTS AWAY FROM VODACOM AND WANT TO WARN ALL CUSTOMERS, YOU DO NOT RECEIVE WHAT WAS ADVERTISED AND PROMISED TO YOU</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
