Bad service from Vodacom fibre department.

I have called Vodacom numerous times with no solution to my problem....I called them last week Wednesday 22nd of February 2023 regarding loss of internet on my fibre.

Since last week Wednesday they have been investigating the matter until date.At first they said the problem is with Frogfoot and I called them they sent out a technician immediately and everything on Frogfoot side is fine.

What really frustrates me is I use that fibre to work at home...even my family use it.I'm even thinking of cancellation because 1 of their fibre agent today told me I should not rely on their fibre I should have a second option, meaning even their employees know about their bad service.