Bad service from Vodacom Fibre

Vodacom Fibre is the worst service provider in the country. We are a loyal Vodacom customer for the last almost 10 years. This the reason we decided to go for the Vodacom Fibre option. We have been on this Fibre connection now for the past 18 months and although we pay our account every month on time we are without service almost every month for between 3 to 7 days. I want to plead with everyone out there to stay away from Vodacom Fibre if they need fibre in future. This is very frustrating.