Bad service from Vodacom

Item: Vodacom
Rating: 1
Author: Karien S

What is going on with Vodacom. Do not receive statements. To "Chat" to them about anything is impossible . They drop the call as soon as you select chat. So unhappy with there services the last 3 months. Very disappointing .

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Mar 2020, 09:38

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Mar 2020, 09:38

Official