Bad service from Vodacom

On 01/04/2025 fault report to Vodacom customer care. Ref ***. On 04/04/2025 get a call and get requested to sent a pin location. On 10/04/2025 I call them again still waiting for number to sent pin location to. Get the number on 10/04/2025 sent pin location. On 22/04/2025 I call them again and get told theirs's a back lock they still will attend to the fault reported. Today 12:01 I get a message "thank you for you support. Your query with ref number *** has been closed."

Up to date I'm still struggling with signal and nobody has contact me about the problem. At the end of the day I get billed for a 50 mb/s line with is running if lucky at 05 mb/s. Most of the time I'm struggling with message that your connection have no internet. Even phone calls drop away or you cannot make any calls at all. At the moment I'm even battle to lock on to their app as the signal keep dropping away.