DC
Dawie C

1 reviews | Active since Nov 2012

09 Dec 2020, 10:05

Bad Service from Vodacom

I made an application online for a cellphone contract that has been approved already. Now no one is answering my emails or contacting me for delivery! Even customer care can not help me when I contact them telephonically. This is very bad service for such a big service provider!!

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2020, 11:12
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team