Bad service from vodacom

Item: Vodacom
Rating: 1
Author: Nomaceke M

Try to call no luck, vodacom gave me the airtime advance I didn't ask for, so I to call and cancel it as I don't need it, I can buy my own airtime. But unfortunately the their takes you from pillar to post with no help at the end, sorry bad service from them

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Replies (1)

Vodacom's replyOfficial

21 Apr 2024, 21:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply21 Apr 2024, 21:06

Official