MA
Marcelino A

1 reviews | Active since Aug 2026

28 Aug 2026, 10:13

BAD SERVICE FROM VODACOM

Hi

I am a Vodacom client and are very disappointed in the service i received was on a contract for months and pay my monthly instalment in full every month.

Account number (I***)

I asked for a premature cancellation when i phoned the call centre.

I paid the amount on the quote that was sent to me. I phoned the call centre *** for a paid up letter and i didn't get help from no one

I am very disappointed in the service i received as far as i know i was a loyal client.

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2026, 12:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team