Bad service from Vodacom.

Ordered Fibre from them on the 15th of January 2021.After calling them on a daily basis to check progress, they tell me that Fibre isn’t covered in my area and will be available after 3 months.

Hi ...

I hope you are doing well

I spoke to the installations team and they advised that the area isnt live yet and said the ETA is 3 months

I think the best option is for you to go with Rain until the fibre is live

This is their response after three weeks of following up.

I never received a router and Vuma activated the line and now in order to cancel, it will take up to a month for something that I never used.Will also probably pay for the line which I never used.It’s my first time attempting to use Vodacom and I wouldn’t recommend it to anyone!!