1 reviews | Active since Dec 2012
Bad service from Vodacom customer care
Good day I bought a cellphone on the 31st of March at a retail store. It said I would receive a 1gig data once off and 200mb for 12 months. Vodacom only sent the 1gig data today after alot hassle but no 200mb. I was told to send a screenshot of the promotion which I tried doing but the mms not going through to the number given. I would like to know how long will it take for the 200mb to come through.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team, MK
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team, MK
Good day
We regret taking note of your experience.
Thank you for taking my call and allowing me to assist.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience.
Thank you for taking my call and allowing me to assist.
We apologise for any inconvenience caused.
Regards
Moddy