Bad service from Vodacom continues

Item: Vodacom
Rating: 1
Author: Jane O'Brien

I left a negative review on 2nd May, I was then contacted very shortly after that be the Vodacom Hello Peter representative and another individual to tell me that they are working on my case - it is now 2 weeks later and still no resolution - just a reminder that this case has been open since February

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Replies (1)

Vodacom's replyOfficial

13 May 2024, 10:08

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply13 May 2024, 10:08

Official