Bad service from Vodacom continues!

<p>Yesterday I wrote a review about Vodacom and the fact that they didn't cancel my contract that ended last year June. So I have been paying for that contract every month without being aware of it. yesterday I got a bill of R2000 which I now need to pay.</p> <p> </p> <p>i received a message from Vodacom saying that someone will contact me. It is 24 hours later and I haven't received a phone call yet.</p> <p> </p> <p>Seeing that my contract was never cancelled, I phoned yesterday to try and cancel it. I had to hold for 25 minutes before I eventually talked to someone that could help me. I was told that the contract will be cancelled on the 4th of February. I also asked that she should please give me proof that this will happen. She said she will immediately send me a sms with a reference number and that is my proof that the contract is ow cancelled. I am still waiting for that sms.</p> <p> </p> <p>I tried to phone them form 17:00 to ask that they please send me the sms confirming that the contract is cancelled. I was on hold until 17;45 and when someone eventually answered they made as if they couldn't hear me while I could hear all of them talking and laughing in the background. They obviously did it because it was close to 18:00 and time for them to finish with work. I phoned again and this time they just picked up the phone, said hello and the cancelled the call.</p> <p> </p> <p>This is beyond pathetic. I can understand now why my contract was not cancelled the first time, because you have to try and communicate with *********** people! I can't even explain how disgusted I am with Vodacom. I am very close to making it my mission and tell everybody how bad Vodacom's service is.</p> <p> </p> <p> </p>