LM
Lourens M

1 reviews | Active since Mar 2009

27 Feb 2016, 06:39

Bad Service from Vodacom Chatz Shop- Key West Mall

I posted a compliant about Vodacom's bad service I experienced at the Vodacom Chatz Shop in Key West Mall on 12 Feb. Maxwell handled the complaint from Vodacom H/O. After numerous e-mail correspondence between us the complaint has not been settled. I am expecting an apology from the management of Vodacom Chatz shop as per the correspondence from Maxwell on 22 February.

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2016, 08:35
Official
Hello piedpipe,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team