KB
Kerry B

1 reviews | Active since Mar 2019

08 Mar 2019, 10:38

Bad service from Vodacom call center

What ******* service again from the Vodacom call center. After being on hold for 15 minutes, the operator (who doesn’t give you their name) couldn’t answer a simple question about how much 2GB of data will cost out of bundle rates and then proceeds to cut me off when I ask to speak to someone else. Funny how you are told to stay on the line and give the caller a review but you are cut off when you receive **** service.

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Replies (1)
Vodacom
Vodacom's reply08 Mar 2019, 11:18
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team