ZS
Zinziswa S
1 reviews | Active since Jun 2021
15 Mar 2022, 20:19
Bad Service from Vodacom
I have been trying fir the past two weeks to have my Fibre line activated by Vodacom and everytime I call I am being sent from pillar to post without anyone giving me progress on my service request.
This is truly an inconvenience as I have a fully paid Fibre line but I am unable to use it because vodacom utterly refuses to sort this out or get back to me. I've been promised that I will be called but no one calls me I am always the one that calls each time.
I even regret chosing them as a service provider
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Replies (1)Vodacom's replyOfficial
16 Mar 2022, 06:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2022, 06:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
