ZS
Zinziswa S

1 reviews | Active since Jun 2021

15 Mar 2022, 20:19

Bad Service from Vodacom

I have been trying fir the past two weeks to have my Fibre line activated by Vodacom and everytime I call I am being sent from pillar to post without anyone giving me progress on my service request.

This is truly an inconvenience as I have a fully paid Fibre line but I am unable to use it because vodacom utterly refuses to sort this out or get back to me. I've been promised that I will be called but no one calls me I am always the one that calls each time.

I even regret chosing them as a service provider

0
Replies (1)
Vodacom
Vodacom's reply16 Mar 2022, 06:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team