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Dhylene M
1 reviews | Active since Feb 2022
11 Oct 2022, 16:04
Bad service from Vodacom and huawei
I bought a huawei nova 8i in Worcester Vodacom a week ago, on the 7th day at night 9 o'clock the fone decided to just die and don't want to charge or go on again, I took the fone to Vodacom vredenburg, now they tell me the fone need to be send away for repairs... My problem is Vodacom was closed last night on the 7th day, the huawei technician tells me this is all they can do, which is not an option for me, either I want a damn new fone or my money back.
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Replies (1)Vodacom's replyOfficial
12 Oct 2022, 06:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2022, 06:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
