LP
Louis P

1 reviews | Active since Jun 2013

01 Jul 2018, 17:21

Bad Service from Vodacom AGAIN !

I am absolutely tired of Vodacom's data service. I used to have one gig , then two etc. Now at five gig I run out of data sometimes . I purchased a 500meg bundle Friday 29/06/18 and it was finished when I tried to log into the internet on Saturday morning 30/06/18. I renewed one data contract a week ago , I have another one and two cellphone contracts running on a month to month basis . I am going to change to another provider . This dissapearing data seems to be a countrywide Vodacom problem .

0
Replies (2)
Vodacom
Vodacom's reply02 Jul 2018, 06:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Jul 2018, 10:57
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic