MP
Madeleine P
1 reviews | Active since Apr 2014
11 Jan 2021, 15:48
Bad service from Vodacom
We are currently having an issue with Vodacom where they are refusing upgrade on an existing contract, not a new contract due to Debt review. The review has been on the ITC since 2016 where we never had any issues, but now we are being refused due to this. I would like to find out exactly why this is an issue now, as now I will cancel all my contracts with them.
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Vodacom's replyOfficial
11 Jan 2021, 16:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 16:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team