Bad service from Vodacom

Item: Vodacom
Rating: 1
Author: Shineen H

My Fibre has been off for 4 days now and we had no luck with anyone to solve the problem. No one has contacted me after numerous compliant had been delayed. We have kids and a 83 year old that relays heavily on the wi-fi. I am so annoyed!!!!! Going to cancel my contract

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Replies (1)

Vodacom's replyOfficial

01 Dec 2021, 07:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Dec 2021, 07:27

Official