FL
Funi L
1 reviews | Active since Sept 2019
01 Oct 2019, 08:04
Bad service from Vodacom,
I have complained about Vodacom , and feedback was my issue its resolved, i do not understand how Vodacom can say its resolved where-else no one resolved my issue , Vodacom is still billing me and has not re-embers-ed me my money backdated from March , am thinking going Social and copying CEO will be my resolution, i am tired of calling Vodacom and still here the same issue that its escalated to their IT, since March , this is rather absurd and annoying.. what i want from Vodacom is for them to cancel anything i have with them.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Oct 2019, 09:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Oct 2019, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Oct 2019, 15:37Dear Customer
Our records indicate that the relevant department had made contact with you and resolved the matter
Our records indicate that the relevant department had made contact with you and resolved the matter
Vodacom's reply07 Oct 2019, 15:37
Official
Dear Customer
Our records indicate that the relevant department had made contact with you and resolved the matter
Our records indicate that the relevant department had made contact with you and resolved the matter
FL
Funi L's updateReviewer Update
07 Oct 2019, 16:22If Vodacom took time to read my query , they wouldnt respond with such e-mail, i did mention that you closed the call and no one called me or resolved anything, and you still provide same feedback, what kind of server provider are you, that lacks the simplest thing like reading.
FL
Funi L's update07 Oct 2019, 16:22
Reviewer Update
If Vodacom took time to read my query , they wouldnt respond with such e-mail, i did mention that you closed the call and no one called me or resolved anything, and you still provide same feedback, what kind of server provider are you, that lacks the simplest thing like reading.