SV
Sunitha V

1 reviews | Active since Jul 2020

21 Jul 2020, 11:32

Bad Service from Vodacom

I requested my itemised billing in store on the 24 June 2020, to date I have not received anything despite me calling Vodacom on the 12 July and again on the 20 July. I have communicated the urgency but no one seems to be able to assist. I am very disappointed with the service level at Vodacom currently

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2020, 14:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team