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Fabian L
1 reviews | Active since Mar 2022
07 Mar 2022, 19:12
Bad service from VODACOM!!
I got an sms to say that I need to pay 583 after I requested for the service to get in cancelled. I paid the amount and send them proof of payment to cancel my account they advise that I need to pay another R53 I requested for the service to be cancelled in November still they keep on billing me every month I have send them correspondence showing what they advise now thay want more money. I need help with them bad service that I am receiving from the consultants!!
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Replies (2)
Vodacom's replyOfficial
08 Mar 2022, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Fabian L's updateReviewer Update
08 Mar 2022, 15:36Can you see that no one rep**** after I asked 3 different questions
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Fabian L's update08 Mar 2022, 15:36
Reviewer Update
Can you see that no one rep**** after I asked 3 different questions