1 reviews | Active since Nov 2019
BAD SERVICE FROM VODACOM
It happens frequently especially when there is loadshedding that my Vodacom phone and data stick has no signal and I cannot use my phone. I the have to use my wifes MTN phone. Yesterday 31 Oktober 2019 till about 10 o'clock on 1 November 2019 my Vodacom phone was useless. I am on standby and where called out between 8 and 9 pm and the emergency services could not get hold of me. This morning, 1 November 2019 my employer wanted to take disiplinary action against my for not answering my cellphone. I also had to make eft payments but due to Vodacome being useless I could not doe it. This is unacceptable and I now want to cancel both my Vodacom contracts and join MTN. I have contacted Vodacom twice on 1 November but both time vodacom terminated my calls while I was busy talking to them. This really is unacceptable.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance
