CVDM
Candice Van Der Merwe
1 reviews | Active since Feb 2024
02 Apr 2025, 09:32
Bad Service From Vodacom
This is the second complaint I submit for assistance to be given to me regarding my previous request to be assisted. May I please get a manager or any senior to assist me with my query as four different people have told me different things. I have sought to assist myself after days of not hearing from Vodacom. This is so unfair. All I need is assistance.
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Vodacom's replyOfficial
02 Apr 2025, 10:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Apr 2025, 10:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team