SD
Sunet D

1 reviews | Active since Oct 2012

13 Dec 2023, 09:07

Bad service from Vodacom

I have no other choice than to complain on Hello Peter seeing that I cannot make contact with Vodacom because of NO signal!! It really is a struggle. Why do I have a vodacom contract if I can only make emergency calls?? Might as well cancel it. We use to have good signal but all of a sudden its gone!

0
Replies (2)
Vodacom
Vodacom's reply13 Dec 2023, 10:08
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
SD
Sunet D's update27 Dec 2023, 11:21
Reviewer Update
Well, I have received several messages that indicates that vodacom has attended to my "no signal" problem. . Guess what. Still NO signal. So no, vodacom has not attented to anything. Easy to send out a message and say you problem has been attended to.