BO
Barry O
1 reviews | Active since Sept 2022
21 Sept 2022, 10:35
Bad service from Vodacom.
I have been trying for more than a year to settle my Vodacom account. Nobody at Vodacom seems interested, as they have referred me to various collection agencies and nobody has any details of my account. I am trying to buy a home and because of this problem, it affects my credit record. Needless to say, I could not work during the Covid period. It seems that I must be penalised more than once. Is there any body out there that can point me in some direction with Vodacom?
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
21 Sept 2022, 11:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Sept 2022, 11:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BO
Barry O's updateReviewer Update
21 Sept 2022, 13:15Good day,
I have done that yesterday already, at *** and *** I was referred to them by *** Please make sure you give me the correct info. Thanks
I have done that yesterday already, at *** and *** I was referred to them by *** Please make sure you give me the correct info. Thanks
BO
Barry O's update21 Sept 2022, 13:15
Reviewer Update
Good day,
I have done that yesterday already, at *** and *** I was referred to them by *** Please make sure you give me the correct info. Thanks
I have done that yesterday already, at *** and *** I was referred to them by *** Please make sure you give me the correct info. Thanks
BO
Barry O's updateReviewer Update
21 Sept 2022, 13:29The details you have provided responded to say no record has been found of my ID no or account number
BO
Barry O's update21 Sept 2022, 13:29
Reviewer Update
The details you have provided responded to say no record has been found of my ID no or account number
BO
Barry O's updateReviewer Update
22 Sept 2022, 08:30The reply I received from Vodacom yesterday is still incorrect. In the event of them not finding my details may I suggest they send me a letter to that effect. I have been trying now for more than a year and end up at
a dead end every time with Vodacom.
a dead end every time with Vodacom.
BO
Barry O's update22 Sept 2022, 08:30
Reviewer Update
The reply I received from Vodacom yesterday is still incorrect. In the event of them not finding my details may I suggest they send me a letter to that effect. I have been trying now for more than a year and end up at
a dead end every time with Vodacom.
a dead end every time with Vodacom.