IM
Itumeleng M

1 reviews | Active since Dec 2019

27 May 2021, 20:53

Bad service from Vodacom

I am not happy with how one of your agent Sanny Mokgopa engages with customers. Sanny hangs up a call while a customer is still busy engaging with her,especially when you are trying to ask more questions regarding the product she’s trying to sell you. She is very rude and that is unacceptable because I am a loyal customer of your brand and I pay for the service that I receive.

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Replies (1)
Vodacom
Vodacom's reply28 May 2021, 07:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team